Personal travel insurance
Carry the help to handle the most common problems travel can throw at you, without being left out of pocket. Discover the benefits of Real-Time insurance with TravelCard.
Why do I need it?Taking out a TravelCard RealTime policy means you can handle the most common problems travel can throw at you, without being left out of pocket. You can claim in Real-Time and access funds on your travel card immediately.
Luggage delayed? Cash stolen? Sick or injured overseas? TravelCard Real-TimeTM travel insurance can help. When you take out a policy, we'll ask if you’d like a TravelCard to take on your trip. This allows you to pay expenses for approved claims so you can get back to enjoying your holiday without being out of pocket. Most claims can be managed in minutes. No excess to pay, less paperwork and no long claims process – it’s that simple.
So, if your luggage is delayed and you need PJs and a toothbrush, you can use the TravelCard to purchase what you need up to the value of $150. Or, if the matter is more serious and you have a medical issue overseas, medical expenses can be paid using the TravelCard.
Here’s how it works: when you purchase your TravelCard travel insurance policy, we’ll ask whether you’d also like a TravelCard. If you want one, we’ll post you a TravelCard that you can take on your trip. While you’re away, if your baggage is delayed, cash is stolen or you have a medical issue overseas, you can call our team any time for a quick solution and funds are instantly transferred to the TravelCard. We will then send an activation PIN to your mobile phone.
You’ll be covered you for a wide range of unforeseen events, including:
- Overseas medical and hospital expenses
Cover for emergency medical and hospital treatment if you get sick or injured on your international trip
- Cancellation and curtailment
Cover if your trip is cancelled or cut short due to an insured event (for example an unforeseen injury or illness)
- Additional expenses
Cover for extra accommodation, meals and travel expenses if your trip is disrupted or you have to return home early due to an insured event. Luggage and personal effects cover for your personal belongings if they get lost, stolen or damaged during your trip
- Travel documents, credit cards and travellers cheques
Cost of replacing your passport, visas, travel money cards, travellers cheques and credit cards if they are lost, stolen or damaged
- Personal Liability
Your legal liability for accidentally injuring someone or damaging their property during your trip
- Rental vehicle excess
Any hire car insurance excess you become liable to pay as a result of the vehicle being damaged or stolen
- Wide range of leisure activities
More than 90 leisure activities covered as standard including cycling, kayaking, snorkelling and safari.
If you have an existing medical condition or more complicated health concern, that is no problem. Let us know when you take out a policy - you'll need to talk to one of our medical professionals who will talk through your health concerns to ensure we can cover you, allowing you to travel with the peace of mind that you will be covered in a medical emergency.
For more details please refer to the Product Disclosure Statement.
You can personalise your cover by adding optional extras to your policy. Optional extras include:
- Cover While Cruising
- Winter Sports cover
- Adventure Activities cover
For a full list of activities we can cover see the Product Disclosure Statement or contact us.
- Golf cover
- Search & Rescue cover
- Business Equipment cover
For more information on extras, please contact our team.